Call centers and customer service
Absorb peaks, qualify, confirm: your team keeps the calls that matter.
- Inbound call reception and qualification
- Simple outbound calls: confirmations, information gathering
- In English, Spanish and French
AI voice agent built into your processes · English, Spanish, French
The phone rings. Your hands are full. Our agent picks up.
VoicebotMA answers when nobody on your team can, evenings and weekends included: it greets the caller, answers common questions, qualifies the request, takes a message and leaves a written summary of every call; as an option, it passes the call to your team during your hours. We build it, tune it and look after it for you, whatever your industry.
Try it now
Demo receptionist for a fictional tire and auto shop. US calls. Uses your microphone. Fictional business.
Call log
Saturday
unanswered calls
- 8:14 AMAppointment requestMissedAnswered · written summary
- 10:52 AMQuote requestMissedAnswered · written summary
- 1:07 PMBilling questionMissedAnswered · written summary
- 5:48 PMOpening hoursMissedAnswered · written summary
- 6:31 PMStatus of a requestMissedAnswered · written summary
Industries
AI voice agents for every industry
Whatever your business, the agent adapts to your processes, your wording and your rules. A few examples:
Energy and utilities
Outages, bills, contracts, complaints: every customer is greeted, heard and routed, even at peak times.
- Everyday contract and billing questions
- A written summary of every call for your team
- Option: a person when the customer asks, during your team's hours
Healthcare: clinics and practices
Your front desk is no longer swamped: patients get an answer even when your staff are busy.
- Appointment, cancellation and rescheduling requests captured
- Hours, location, practical information
- No medical advice: health questions are referred to your team
Real estate
Every call about a listing is a potential client: qualified, not lost.
- Buyer and tenant qualification
- Questions about a property, based on your information
- Viewing requests captured for your team
Auto repair and tire shops
No more missed calls while you're under a car.
- Appointment and quote requests captured
- Everyday questions: hours, location, turnaround
- Written summary: who called, which vehicle, what they need
Trades and home services
Plumbing, HVAC, locksmith, towing: a caller in a hurry reaches someone, not voicemail.
- Address, problem and availability captured
- Urgent jobs flagged in the summary
- A complete message is waiting for you; as an option, the call is passed to your team when the caller asks, during your hours
Beauty and wellness
Clients call while you're with someone else: the agent picks up.
- Booking and change requests captured
- Services, prices and cancellation terms explained
- Written summary: you confirm when you're free
Not seeing your industry?
If your phone rings, the agent can answer it. Tell us about your calls and we'll tell you what it can do for you.
Tell us about your callsFeatures
A voice agent that understands your business and can connect to your tools
VoicebotMA handles your calls, qualifies requests and prepares what comes after each call.
Instant answer, 24/7
The agent answers your calls, including outside your opening hours.
Understands your processes
The agent draws on your services, prices and procedures to answer as closely as possible to how you would.
Request qualification
Who's calling, why, how urgent: the agent asks the right questions and gathers the key details.
A written summary after every call
Your team gets a structured summary of every call; sending it to your tools (customer record, CRM, email) is a possible integration, depending on your needs.
Three languages
English, Spanish and French, with a voice and script tuned for each language.
Inbound and outbound
Inbound call reception, and simple outbound calls: confirmations, information gathering, within calling hours and consent rules.
Do the math
What missed calls cost you
A simple calculation, with your own numbers, to estimate what missed calls may be costing you.
Estimated lost revenue
$5,500
per month
that's $66,000 a year
Example numbers: replace them with yours.
Formula: what an average incoming call is worth to you (some become jobs, most don't) × the calls missed per day × business days per month. It's an estimate based on your numbers, not a promise: a pilot lets you count the calls actually answered.
Integration
More than an answering service: a solution built into your business
VoicebotMA doesn't just answer calls. We look at your business processes, prepare what follows each call and, depending on your needs, connect the data to your tools, so every call turns into a concrete action.
Our promise
A tailored integration, designed around the way you work and tested with you before going live.
Process review
We start by understanding how you work: your call flows, qualification rules and internal procedures.
Using your call data
Every call produces useful information. VoicebotMA structures it for your team and, on request, for your tools.
After the call
A structured summary of every conversation; depending on your needs, sent to your tools (customer record, CRM, email).
Connecting your tools
Integrations possible depending on your needs: Google Calendar, Calendly, HubSpot, Notion, or your own tools via API.
How your calls become actions
- 1
Call received
The agent answers
- 2
Conversation
It gathers the details
- 3
Analysis
The request is qualified
- 4
Actions
Written summary, your tools on request
How it works
Three steps, and you sign off on each one
- 1
You tell us about your calls
Who calls, why, at what times, and what you want done with each call.
- 2
We build and test the agent with you
Script, voice, languages, when to pass calls to your team (option). You listen to it and approve it before it goes live.
- 3
It answers your calls
Once approved, it takes the calls you forward to it and leaves your team a written summary of each one.
You keep your number and your phone provider: calls are forwarded to the agent when you decide.
The full picture: what the agent does, and what it isn't built for
No empty promises
What we commit to, and what we won't do
In writing, in your proposal
- We never sell your data. Access is limited to our team, and we delete your call data on request. How our technical providers handle it, including to improve their own services, is explained in our privacy policy.
- The AI disclosure is configurable; in the European Union it is required by law, and we help you word it.
- A fixed setup fee, then a per-minute price or a monthly plan depending on your volume, spelled out in black and white.
- Month-to-month available, no long-term commitment required.
- Integrations with your tools (calendar, CRM, email) are possible, depending on your needs.
What you won't see from us
- Made-up numbers or fake testimonials. During a pilot, we count the calls actually answered, together.
- A one-size-fits-all plan: the price depends on your calls.
- Going live without your approval.
A founder signs off on every proposal
Every priced proposal is reviewed and approved by a founder before it reaches you.
What about price?
No one-size-fits-all price: a fixed setup fee, then a per-minute price or a monthly plan, based on your volume and what your agent does. Here's what makes it vary.
Frequently asked questions
Hear it. Then let's talk about your calls.
Every request gets a reply, and every priced proposal is approved by a founder.
Demo receptionist for a fictional tire and auto shop. US calls. Uses your microphone. Fictional business.