How does VoicebotMA work?

A tailored approach: we understand your processes so we can automate them better.

1
Review of your processes
We start by understanding your business: how you handle calls, which information matters, which tools you use. This step shapes the quality of the integration.
2
Tailored setup
Based on what you tell us, we set up the agent to answer as closely as possible to how you would, with your wording and your procedures. You listen to it and approve it before it goes live.
3
Integration and automation
The agent takes your calls, qualifies requests and leaves your team a written summary of every call; depending on your needs, we connect it to your tools.

You keep your number and your phone provider: calls are forwarded to the agent when you decide.

What the agent does (and what it isn't built for)

Let's be upfront about what our technology can and can't do.

Answer calls and greet your customers
Answer frequently asked questions about your services
Qualify requests and gather the key details
Capture appointment requests; connecting to your calendar is a possible integration, reviewed with you
Take a message; as an option, pass the call to your team when the caller asks, during your team's hours
Make simple outbound calls: confirmations, information gathering
Leave a written summary of every call

Every request gets a reply, and every priced proposal is approved by a founder.

Demo receptionist for a fictional tire and auto shop. US calls. Uses your microphone. Fictional business.