Privacy policy
Who processes your data?
AI Associates SARL, 304 Bd Brahim Roudani, Résidence Achifa, 5th floor, apt. 10, Maarif, 20330 Casablanca, Morocco, trading as "VoicebotMA". Contact for your rights: contact@voicebotma.com.
Why?
To answer requests sent through this website, to prepare and organise conversations and demonstrations, and to follow up commercially on your request.
On what legal basis?
In the European Union and the United Kingdom: steps taken at your request before entering into a contract (GDPR art. 6(1)(b)) and your consent, given in the form (art. 6(1)(a)). In Morocco: Law 09-08.
What data?
What you enter: name, email, company, job title, phone, country, industry, call volume, languages, use case and message; the date of submission and the consent text you accepted. Our hosting provider also records technical data (IP address, browser) to filter spam. Please do not send sensitive data.
Who receives it?
The founders and team of AI Associates, and our technical providers acting on our instructions: website and form hosting, spam filtering, email notification delivery, email. We never sell or rent your data.
Voice demo on this website
If you use the voice demo (pages /en/demo and /es/demo), your voice is processed live so the AI can answer you; we do not record it. A text transcript, a short summary and the details you give during the call (for example a name, a number, a vehicle) are kept as long as needed to improve the demo, and deleted at any time on simple request. The demo is fictional: you can give a made-up name and number. Legal basis: your consent, given when you start the call (GDPR art. 6(1)(a)); in Morocco, this consent also covers the transfer of this data outside Morocco. The demo runs on our technical voice providers, who process data outside Morocco, notably in Europe and in the United States (see "Transfers outside your country"). To have your call deleted, email contact@voicebotma.com with its date and time. Our voice platform may use call content, in a form that identifies neither you nor the business, to improve features such as speech recognition and turn detection; its speech and voice providers apply their own data-use terms. When you ask us to delete a call, we delete it from our voice platform; some providers keep security logs for up to 30 days before deleting them automatically. We set no cookies: your browser only keeps a local counter of 3 calls per day.
Transfers outside your country
Some providers process data outside Morocco, notably in Europe and in the United States. Exception: our hosting provider's delivery network processes technical connection data (IP address, browser) from its server closest to you, which may be elsewhere, for example in South America, Asia or Oceania; and some providers may occasionally access data from other countries for technical support. For Morocco, these transfers rely on your express consent. For the European Union and the United Kingdom, transfers outside them rely on the safeguards provided by each provider under the GDPR (adequacy decision or standard contractual clauses). Our voice platform may use call content, in a form that identifies neither the caller nor the business, to improve features such as speech recognition and turn detection; this also applies to calls handled by the agents we operate for our clients. Its speech and voice providers apply their own data-use terms. When you ask us to delete a call, we delete it from our voice platform (for a call handled on behalf of one of our clients, we forward your request to that client and delete the call on its instruction); some providers keep security logs for up to 30 days before deleting them automatically.
How long?
3 years after our last exchange (voice demo: see above). If you object, we only keep your address in a suppression list so that we do not contact you again.
Your rights
You may access, correct or delete your data, restrict its processing, object, or withdraw your consent at any time, free of charge, by writing to contact@voicebotma.com. Complaints: in the UK, the ICO (ico.org.uk); in Spain, the AEPD (aepd.es); in France, the CNIL (cnil.fr); in Morocco, the CNDP (cndp.ma).
Last updated: 2026-10-02